With Avaya certified resources based in Sydney, Canberra and Melbourne, Directec is well equipped to deliver high quality, yet competitive IP Telephony and Contact Centre services across Australia and New Zealand. Directec's converged services team incorporates skills sourced from, both, customer contact centre and vendor backgrounds.
The team consists of technical consultants, solutions consultants, project managers and trainers, all with extensive experience in the Avaya, contact centre and communications industry. With the Avaya product suite developing and evolving so quickly, it is imperative that you choose a services team that is focused on maintaining and enriching its key offering...its resources.
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